Sales Help
Questions? We have answers!
- 1. Does your product include developer versions of any of the reporting packages you've mentioned, like DevExpress XtraReports?
- No. You'll need to buy your desired report designer package from the software vendor or one of its resellers. VersaReports URS does not include the run-time DLLs for these packages, just because whatever versions we chose to include would likely not be the ones you need.
- 2. Can I use more than one reporting package on the same server?
- Yes!
- 3. Are the displayed timestamps "normalized" across time zones, so that reports scheduled in the Eastern Time zone are properly displayed to my users in the Pacific Time Zone?
- Yes! VersaReports URS includes code in every page that displays a timestamp to normalize the time to the time zone VersaReports URS detects on the user's workstation.
- 4. Can I create my own "report connector" to integrate a reporting package you don't currently directly support?
- Yes! VersaReports URS includes the code for all connectors free of charge, so you can use those as a guide to creating your own connector.
- 5. I don't use one of the "standard" authentication/authorization platforms for Windows servers. How hard is it to integrate with my platform?
- You will need to do a little programming, but VersaReports URS includes the source code and documentation for all supported authentication/authorization platforms, so you should be able to easily figure out how to integrate with your authentication/authorization platform. If you find you need programming help from us, VersaReports offers consultative support for a reasonable hourly charge.
- 6. You have a Standard Edition and an Enterprise Edition. What's the difference?
- VersaReports URS is licensed based on the size of the server you select. The Standard Edition is licensed to support servers with up to 2 physical CPUs (we don't count cores, just the filled CPU sockets). The Enterprise Edition is licensed for an unlimited number of CPUs on a single server.
- 7. If I need to extend my test of your software beyond the 30-day trial, can I do that?
- Yes! Just contact our support department and request a codeword to extend the trial for your system.
- 8. Do you offer volume discounts?
- Yes! We offer discounts for purchases of 5 or more licenses. Please e-mail our Sales department at for assistance.
- 9. We don't have a system administrator available to handle the installation. Does VersaReports offer remote installation services?
- Yes! We can remotely install and configure VersaReports URS on your server for a reasonable charge, based on your infrastructure. Please e-mail our Sales department at for assistance.
- 10. Do you offer the source code for sale? We have a security department that would need to examine and verify the code.
- At the present time, we do not sell a copy of the source code. However, if your organization needs to have the source code escrowed for your future protection or you need to examine the code for security purposes, please e-mail our Sales department at for assistance.
- 11. I'm ready to buy now! How can I purchase a license and support?
- We use Google Checkout for our credit card shopping experience. Just click the Pricing tab to begin your purchase. For invoices or wire transfers, please contact our Sales department at for assistance.
- 12. Do you work with any resellers?
- We're happy to have ComponentSource as our reseller of choice.
Telephone: +1-770-250-6100
US Toll-Free: +1-888-850-9911
Fax: +1-770-250-6199
Other country-local telephone/fax numbers available at ComponentSource Web Site
sales@componentsource.com
